:root{--color-bg:#f4f5f1;--color-surface:#fff;--color-border:#e6e7e8;--color-text:#111;--color-text-muted:#5b5b5b;--color-text-faint:#8a8a8a;--color-primary:#82c112;--color-primary-dark:#5b8e0d;--color-primary-soft:#eef6e0;--color-nav-bg:#0e0e0e;--color-nav-text:#cfcfcf;--color-nav-text-active:#fff;--color-danger:#c0392b;--color-danger-soft:#fbeae8;--color-success:#5b8e0d;--color-amber:#a07221;--color-amber-soft:#fbf1e1;--color-blue:#2c9cc9;--color-blue-soft:#e7f4f9;--font-sans:"Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--radius:8px;--radius-lg:12px;--shadow-sm:0 1px 2px #1111110f;--shadow-md:0 8px 24px #11111124}*{box-sizing:border-box}html,body,#root{height:100%}body{font-family:var(--font-sans);color:var(--color-text);background:var(--color-bg);-webkit-font-smoothing:antialiased;margin:0}button,input,select,textarea{font-family:inherit;font-size:14px}.app-shell{flex-direction:column;height:100vh;display:flex}.nav-bar{background:var(--color-nav-bg);color:var(--color-nav-text);flex-shrink:0;align-items:center;gap:2px;height:56px;padding:0 24px;display:flex}.nav-brand{letter-spacing:.02em;color:#fff;margin-right:28px;font-size:15px;font-weight:800}.nav-brand-accent{color:var(--color-primary)}.nav-item{color:var(--color-nav-text);border-radius:var(--radius);cursor:pointer;background:0 0;border:none;padding:8px 14px;font-size:13.5px;font-weight:600;transition:background-color .12s,color .12s}.nav-item:hover{color:#fff;background:#ffffff14}.nav-item.active{color:var(--color-primary);background:#82c11224}.nav-spacer{flex:1}.nav-user{align-items:center;gap:12px;font-size:13px;display:flex}.nav-user>span{color:var(--color-nav-text)}.nav-logout{color:var(--color-nav-text);border-radius:var(--radius);cursor:pointer;background:0 0;border:1px solid #ffffff2e;align-items:center;padding:6px 12px;font-weight:500;transition:border-color .12s,color .12s;display:inline-flex}.nav-logout:hover{color:var(--color-primary);border-color:var(--color-primary)}.view-body,.split-pane{flex:1;min-height:0;display:flex}.split-pane-list{border-right:1px solid var(--color-border);background:var(--color-surface);flex-direction:column;flex-shrink:0;width:360px;display:flex}.split-pane-detail{background:var(--color-bg);flex:1;min-width:0;padding:24px 24px 48px;overflow-y:auto}.detail-header,.detail-fields,.activity-section{border:1px solid var(--color-border);border-radius:var(--radius-lg);max-width:880px;box-shadow:var(--shadow-sm);margin:0 auto 16px}.detail-header:last-child,.detail-fields:last-child,.activity-section:last-child{margin-bottom:0}.btn{border-radius:var(--radius);border:1px solid var(--color-border);background:var(--color-surface);color:var(--color-text);cursor:pointer;align-items:center;gap:6px;padding:8px 14px;font-size:13.5px;font-weight:600;transition:background-color .12s,border-color .12s,box-shadow .12s;display:inline-flex}.btn:hover{background:#f7f8f5;border-color:#d4d6da}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--color-primary);border-color:var(--color-primary);color:#111;box-shadow:0 1px 2px #5b8e0d40}.btn-primary:hover{background:var(--color-primary-dark);border-color:var(--color-primary-dark);color:#fff}.btn-danger{color:var(--color-danger)}.btn-danger:hover{background:var(--color-danger-soft);border-color:#f0c9c3}.input,.select,textarea.input{border:1px solid 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32px);padding:26px}.modal h2{margin-top:0}.modal-actions{justify-content:flex-end;gap:8px;margin-top:20px;display:flex}.field-group{margin-bottom:14px}.login-screen{background:var(--color-bg);justify-content:center;align-items:center;height:100vh;display:flex}.login-card{border-radius:16px;width:380px;padding:36px}.login-wordmark{letter-spacing:.01em;color:var(--color-text);margin:0 0 4px;font-size:22px;font-weight:900}.login-wordmark span{color:var(--color-primary-dark)}.login-card p{color:var(--color-text-faint);margin:0 0 24px;font-size:13.5px}.login-divider{text-align:center;color:var(--color-text-faint);align-items:center;margin:18px 0;font-size:12px;display:flex}.login-divider:before,.login-divider:after{content:"";border-bottom:1px solid var(--color-border);flex:1}.login-divider span{padding:0 10px}.kanban-board{flex:1;gap:16px;padding:20px;display:flex;overflow-x:auto}.kanban-column{border-radius:var(--radius-lg);background:#eceee8;flex-direction:column;flex-shrink:0;width:268px;max-height:100%;display:flex}.kanban-column-header{text-transform:uppercase;letter-spacing:.03em;color:var(--color-text-muted);justify-content:space-between;align-items:center;padding:13px 14px;font-size:13px;font-weight:700;display:flex}.kanban-column-count{color:var(--color-text-faint);background:var(--color-surface);border-radius:999px;padding:1px 8px;font-size:12px;font-weight:700}.kanban-column-body{flex-direction:column;flex:1;gap:8px;min-height:60px;padding:0 8px 8px;display:flex;overflow-y:auto}.kanban-card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius);cursor:grab;box-shadow:var(--shadow-sm);padding:11px 13px;transition:box-shadow .12s,transform 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10px;display:flex;overflow-y:auto}.inbox-folders-title{text-transform:uppercase;letter-spacing:.05em;color:var(--color-text-faint);align-items:center;gap:6px;padding:4px 8px 8px;font-size:11.5px;font-weight:800;display:flex}.inbox-count{background:var(--color-primary);color:#fff;border-radius:10px;padding:1px 6px;font-size:10px;font-weight:700}.inbox-folder{text-align:left;border-radius:var(--radius);width:100%;color:var(--color-text-muted);cursor:pointer;background:0 0;border:none;align-items:center;gap:8px;padding:7px 10px;font-size:13px;font-weight:600;display:flex}.inbox-folder:hover{color:var(--color-text);background:#f4f5f1}.inbox-folder.active{background:var(--color-primary-soft);color:var(--color-primary-dark)}.inbox-list{width:340px}.inbox-list-header{color:var(--color-text-muted);border-bottom:1px solid var(--color-border);background:#f7f8f5;padding:8px 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var(--color-border);background:var(--color-surface);flex-direction:column;gap:8px;padding:12px;display:flex}.icon-btn-round{cursor:pointer;color:#fff;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;display:inline-flex}.icon-btn-round:disabled{opacity:.5;cursor:not-allowed}.icon-btn-call{background:var(--color-primary-dark)}.icon-btn-text{background:var(--color-blue)}.bubble{white-space:pre-wrap;word-break:break-word;border-radius:12px;max-width:72%;padding:8px 12px;font-size:13px}.bubble-in{background:#eceee8;align-self:flex-start}.bubble-out{background:var(--color-primary);color:#fff;align-self:flex-end}.bubble-note{background:#fff7d6;align-self:flex-start}.bubble-meta{opacity:.7;margin-top:4px;font-size:10px}.thread-divider{color:var(--color-text-faint);align-self:center;gap:4px;padding:4px 12px;font-size:12px;display:flex}.call-card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);flex-direction:column;gap:8px;padding:10px 14px;display:flex}.call-card-compact{box-shadow:none;padding:8px 10px}.call-card-head{align-items:center;gap:10px;display:flex}.call-card-icon{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;display:inline-flex}.call-card-icon-call{background:var(--color-primary-soft);color:var(--color-primary-dark)}.call-card-icon-missed{background:var(--color-danger-soft);color:var(--color-danger)}.call-card-icon-voicemail{background:var(--color-blue-soft);color:var(--color-blue)}.call-card-title{font-size:13px}.call-card-sub{color:var(--color-text-muted);margin-top:2px;font-size:12px}.call-card-audio{align-items:center;gap:8px;display:flex}.call-card-transcript{color:var(--color-text-muted);padding-left:38px;font-size:12.5px;font-style:italic}.callbar{background:var(--color-nav-bg);color:#fff;border-top:1px solid #ffffff14;border-bottom:3px solid var(--color-primary);z-index:5;flex-wrap:wrap;flex-shrink:0;align-items:center;gap:10px 18px;padding:10px 24px;display:flex}.callbar-ringing{animation:1.2s ease-in-out infinite callbar-pulse}.callbar-hold{border-bottom-color:var(--color-amber)}.callbar-error{background:var(--color-danger);border-bottom-color:var(--color-danger)}.callbar-ended{border-bottom-color:#ffffff40}@keyframes callbar-pulse{0%,to{border-bottom-color:var(--color-primary)}50%{border-bottom-color:#82c11240}}.callbar-who{flex:220px;align-items:center;gap:12px;min-width:0;display:flex}.callbar-title{white-space:nowrap;text-overflow:ellipsis;font-size:15px;font-weight:700;overflow:hidden}.callbar-sub{opacity:.75;white-space:nowrap;text-overflow:ellipsis;font-size:12px;overflow:hidden}.callbar-status{flex:none;align-items:center;gap:10px;display:flex}.callbar-pill{background:#ffffff1f;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:600}.callbar-pill.live{color:#d6f3a3;background:#82c11238}.callbar-pill.hold{color:#ffd98a;background:#a0722159}.callbar-timer{font-variant-numeric:tabular-nums;font-size:15px;font-weight:700}.callbar-controls{flex-wrap:wrap;gap:8px;margin-left:auto;display:flex}.callbar .btn{color:#fff;white-space:nowrap;background:#ffffff1a;border-color:#ffffff2e}.callbar .btn:hover:not(:disabled){background:#fff3}.callbar .btn.on{border-color:var(--color-primary);background:#82c11240}.callbar-accept{background:var(--color-primary)!important;border-color:var(--color-primary)!important;color:#111!important}.callbar-decline{background:var(--color-danger)!important;border-color:var(--color-danger)!important}.callbar-x{color:inherit;opacity:.7;cursor:pointer;background:0 0;border:none;margin-left:auto;padding:4px;display:inline-flex}.callbar-x:hover{opacity:1}.callbar-notice{border-radius:var(--radius);background:#ffffff14;flex-basis:100%;align-items:center;gap:8px;padding:6px 10px;font-size:13px;display:flex}.callbar-panel{border-radius:var(--radius-lg);background:#ffffff0f;flex-direction:column;flex-basis:100%;gap:10px;padding:10px 12px;display:flex}.callbar-panel-head{align-items:center;gap:8px;font-size:13px;display:flex}.callbar-typed{letter-spacing:.1em;opacity:.85;min-height:1em;font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.callbar-keys{grid-template-columns:repeat(3,64px);gap:6px;display:grid}.callbar-key{border-radius:var(--radius);color:#fff;cursor:pointer;background:#ffffff1a;border:1px solid #ffffff2e;height:44px;font-size:18px;font-weight:600}.callbar-key:hover:not(:disabled){background:#ffffff38}.callbar-key:disabled{opacity:.5}.callbar-panel-row{flex-wrap:wrap;gap:8px;display:flex}.callbar-panel-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.callbar-hint{opacity:.7;flex-basis:100%;font-size:12px}.callbar .input,.callbar .select{color:#fff;background:#ffffff14;border-color:#ffffff2e}.callbar .select option{color:#111}.callbar-select{min-width:220px}.callbar-input{min-width:180px}.callbar-notes{flex:240px}@media (width<=720px){.callbar{gap:8px 12px;padding:8px 12px}.callbar-controls{flex-basis:100%;margin-left:0}.callbar .btn{flex:auto;justify-content:center;padding:8px 6px;font-size:12px}.callbar-keys{grid-template-columns:repeat(3,1fr)}.callbar-select,.callbar-input{flex:100%;min-width:0}}.callbar-mini{margin-left:6px;padding:4px 9px;font-size:12px}.callbar-seg{border:1px solid #ffffff2e;border-radius:999px;align-self:flex-start;display:inline-flex;overflow:hidden}.callbar-seg-btn{color:#fff;cursor:pointer;opacity:.75;background:0 0;border:none;padding:6px 14px;font-size:13px;font-weight:600}.callbar-seg-btn.on{background:var(--color-primary);color:#111;opacity:1}.callbar-agents{flex-wrap:wrap;gap:6px;display:flex}.callbar-agent{border-radius:var(--radius);cursor:pointer;border:1px solid #ffffff2e;align-items:center;gap:8px;padding:6px 10px;font-size:13px;display:inline-flex}.callbar-agent input{margin:0}.callbar-agent.on{border-color:var(--color-primary);background:#82c1122e}.callbar-agent-name{font-weight:600}.callbar-agent-state{opacity:.7;font-size:11px}.callbar-dot{background:#777;border-radius:50%;width:8px;height:8px;display:inline-block}.callbar-dot.online{background:var(--color-primary);box-shadow:0 0 0 3px #82c11240}.callbar-results{flex-direction:column;gap:4px;max-height:180px;display:flex;overflow-y:auto}.callbar-result{border-radius:var(--radius);color:#fff;text-align:left;cursor:pointer;background:#ffffff14;border:1px solid #ffffff1f;justify-content:space-between;gap:10px;padding:7px 10px;font-size:13px;display:flex}.callbar-result:hover{background:#ffffff29}.callbar-dialog{width:min(560px,100vw - 32px);max-height:calc(100vh - 48px);overflow-y:auto}.callbar-dialog-head{align-items:center;gap:12px;margin-bottom:12px;display:flex}.callbar-dialog-sub{color:var(--color-text-muted);font-size:13px}.callbar-dialog-label{text-transform:uppercase;letter-spacing:.04em;color:var(--color-text-muted);margin:12px 0 6px;font-size:12px;font-weight:700}.callbar-outcomes{flex-wrap:wrap;gap:8px;display:flex}.callbar-dialog textarea.input{resize:vertical;box-sizing:border-box;width:100%}.callbar-dialog-error{color:var(--color-danger);margin-top:8px;font-size:13px}.callbar-dialog-contact{background:var(--color-amber-soft);color:var(--color-amber);border-radius:var(--radius);flex-wrap:wrap;align-items:center;gap:8px;padding:8px 10px;font-size:13px;display:flex}.callbar-dialog-panel{background:var(--color-nav-bg);color:#fff;border-radius:var(--radius-lg);margin-top:8px;padding:4px}.call-card-summary{background:var(--color-primary-soft);border-radius:var(--radius);margin-top:8px;padding:8px 10px;font-size:13px}.call-card-summary ul{margin:6px 0 0;padding-left:18px}.call-card-summary-title{text-transform:uppercase;letter-spacing:.04em;color:var(--color-primary-dark);margin-bottom:4px;font-size:12px;font-weight:700}.call-card-status{color:var(--color-text-muted);align-items:center;gap:8px;margin-top:6px;font-size:12px;display:flex}.call-card-status.failed{color:var(--color-danger)}.call-card-transcript-full{white-space:pre-wrap;background:var(--color-bg);border-radius:var(--radius);max-height:260px;margin-top:6px;padding:8px 10px;font-size:13px;overflow-y:auto}.call-card-turns{background:var(--color-bg);border-radius:var(--radius);flex-direction:column;gap:4px;max-height:320px;margin-top:6px;padding:8px 10px;font-size:13px;display:flex;overflow-y:auto}.call-card-turn{grid-template-columns:44px minmax(90px,max-content) 1fr;align-items:baseline;gap:8px;display:grid}.call-card-turn.private{opacity:.75;background:var(--color-amber-soft);border-radius:4px;padding:2px 4px}.call-card-turn-ts{font-variant-numeric:tabular-nums;color:var(--color-text-faint);font-size:12px}.call-card-turn-who{white-space:nowrap;font-weight:700}.call-card-turn-who.kind-agent{color:var(--color-primary-dark)}.call-card-turn-who.kind-contact{color:var(--color-blue)}.call-card-turn-who.kind-external{color:var(--color-amber)}.call-card-turn-private{color:var(--color-amber);font-size:12px}.call-card-spinner{border:2px solid var(--color-border);border-top-color:var(--color-primary-dark);border-radius:50%;flex-shrink:0;width:12px;height:12px;animation:.9s linear infinite call-card-spin}@keyframes call-card-spin{to{transform:rotate(360deg)}}